Receipt Printers | Make Your Printing Easier and Transactions Seamless
Receipt printers do a lot more than just printing credit card slips and receipts in retail and hospitality environments. They have an integral role to play in the customer experience. Every transaction that takes place at the point of sale (POS) in a restaurant or a retail store generates a slip; this paper takeaway serves as proof of purchase which helps customers to keep track of their expenses and ensure hassle-free returns or refunds.
Cafes, restaurants and other F&B services also use these paper slips to transfer customer orders from the counter to the kitchen area. Moreover, an advanced receipt printer alongwith a POS system provides store owners and managers with the ability to print price tags, coupons, raise brand awareness and even issue customer surveys.
There are two common types of receipt printers you may need for your restaurant or retail setup.
Dot Matrix Receipt Printers
Also known as impact printers, dot matrix printers are designed with traditional technology that uses tiny pins along with an ink ribbon to produce a series of dots which collectively form letters on the paper. These can usually produce receipts in two colours – black and red and can even print graphics.
Impact printers are commonly used in kitchen environments as the plain paper rolls do not discolour even when exposed to high temperatures areas. Moreover, these printers involve minimal operating costs and thus are an economical option for small establishments.
Thermal Receipt Printers
Unlike dot matrix printers, thermal printers do not require any ink or toner – they use heat to transfer graphics to special heat-sensitive paper. Thermal printing may cost you more than dot matrix printing, but these are more popular in the market due to their higher print quality, quieter functioning and high print speeds. However, the lack of need for ink in thermal printing makes up for higher initial costs over time. Since thermal printers can produce clear, crisp high-resolution images, they are an optimal option for businesses that require nice-looking receipts or need to print coupons or other marketing information. In case you intend to use a thermal printer in the kitchen, be sure not to expose the paper to high heat areas such as underneath heat lamps or steam from deep fryers. High-temperature areas can turn the paper black, affecting the receipt quality.
Once you know the type of receipt printers that are designed for a business operation like yours, it is important to ask yourself a few questions to narrow down your choices to the best solution for your needs.
What interface do I need?
An integrated POS calls for robust connectivity for smooth operation. You can choose from a range of interfaces including USB, Serial (RS232), Bluetooth, Parallel, Ethernet (LAN) or Wireless (WiFi). Make sure whichever interface you pick is supported by your POS software.
Do you need an auto-cutter?
A receipt printer may either include a tear bar or an auto cutter. Decide if you are willing to pay a little extra for the added convenience of auto cutting.
Do you need a stationary or mobile type?
While some traditional businesses may still prefer their hardware tied to a specific location, environments like warehouses and stockrooms can benefit from printing on the go in several ways – including improved productivity, more flexible staff, faster response to customers, better customer experience, increased impulse purchases.
What size receipt will suit your product?
Whatever type of printer you choose for your business operation, you will typically have 3 receipt width choices: 2-inch receipts are the smallest and can easily slip into a wallet or check book. These are mostly used with mobile printers. 3-inch receipts are suited to most restaurants and retail stores as they provide extra space for graphics, promotions, coupons, and other information. The least common type is 4-inch receipt which is typically found in businesses where customers want to preserve their receipts, like in jewellery and electronics stores.
How quickly do you need to print receipts?
For a restaurant or a retail store that incurs good traffic on a daily basis, fast and reliable printing is a key consideration. Though a high-volume printer may come with a higher initial cost, it will save you a lot of time and money in the long run, while ensuring customer satisfaction.
Does the printer have a cash drawer?
Though almost every modern POS Printer includes a drawer kick port which enables you to connect a 24 Volt Cash Drawer, if you are planning to install a specific printer connected cash drawer, make sure your receipt printer is compatible to the cash drawer.
Is it compatible with your POS system?
Once you gain an understanding of all your options and specific needs and can narrow down your choices to the most suitable solution, make sure that your receipt printer is compatible with your existing POS. If you are not sure, double check with your vendor.
POS Plaza is proud to be one of Australia’s leading online POS hardware companies. We sell cutting-edge receipt printers available in the market, giving customers and retailers a wider range of choices than ever to meet their individual receipt printing requirements and budget. Our receipt printers from quality brands like Star Micronics, Epson, Citizen and Posiflex provide efficient printing solutions to ensure enhanced customer service at the point of sale and complete peace of mind. We also have receipt printers that are compatible with popular POS APPS like Square, Vend etc.
At POS Plaza, we have worked closely with small and large retailers, restaurateurs and business owners alike for many years to understand what they need to improve their POS efficiency and provide them with a printing solution that gets the job done right.
So, whatever the size of your business and your printing requirements, know that there's a high-performance receipt printer that is just right for your retail operation. Our receipt printer range includes everything - from models that are specially designed for high temperature kitchen environments to those that allow you to print on the go and the ones that can fit neatly under your counter and print faster and in a quiet manner.
To ensure greater performance and compatibility, purchase from our assortment of POS bundles which are created to provide you with a cohesive solution.