50+ In Stock ✔

Robust 80mm direct thermal receipt printer with Serial and USB, a built-in auto-cutter and an included power supply, built for everyday retail and hospitality point of sale.
The Custom Q3X is a robust 80mm direct thermal receipt printer for retail and hospitality point of sale, supplied here in black with Serial and USB connectivity and an included power supply. Built by Custom, a specialist in professional POS printing, it pairs dependable everyday performance with a compact footprint that fits neatly at any counter.
It prints clear receipts at up to 150mm/s with a built-in auto-cutter for clean, tear-free dockets, and because it is a direct thermal printer there is no ribbon or ink to replace, just a standard 80mm thermal roll. Serial (RS232) and USB interfaces let it connect to both modern and legacy POS systems, so it slots into existing setups as easily as new ones.
Everything you need to get started is supplied in the box, including the printer's power supply unit, and the Q3X is backed by a 24 Months Return to Base warranty for peace of mind.
Dependable receipts at the till for shops that want a solid, no-fuss thermal printer.
Fast, clean dockets and receipts in a compact unit that suits tight service areas.
Serial (RS232) connectivity makes it a straightforward fit for older point-of-sale systems.
| Brand | Custom |
| Model | Q3X |
| Print method | Direct thermal (no ribbon or ink) |
| Print speed | Up to 150 mm/s |
| Paper width | 80mm (3") |
| Interfaces | Serial (RS232), USB |
| Cutter | Auto-cutter |
| Power | Power supply unit (PSU) included |
| Colour | Black |
| Warranty | 24 Months Return to Base |
| SKU | 911FF010100333 |
Don't forget the 80mm thermal rolls.
Shop thermal rollsStandard 80mm (3") direct thermal receipt rolls. As a direct thermal printer it needs no ribbon or ink, just a thermal roll.
The Q3X has both Serial (RS232) and USB interfaces, so it works with modern USB-based POS systems as well as older Serial setups.
No. This model is the Serial and USB version. If you need a networked printer, other Custom models such as the P3X offer Ethernet connectivity.
Yes. The power supply unit (PSU) is supplied in the box, so the printer is ready to set up and run.
Yes, it has a built-in auto-cutter that produces clean, tear-free receipts.
It suits retail counters, cafes and hospitality venues, and is a practical choice for legacy point-of-sale systems thanks to its Serial interface.
The Custom Q3X is backed by a 24 Months Return to Base warranty, so it can be returned to base for service or repair within the warranty period.
Yes. Like other thermal POS receipt printers it prints clear text, logos, coupons and barcodes on standard 80mm thermal receipts, which is useful for branding and promotions at the counter.
The Q3X works with standard POS receipt printer drivers. Connect it over USB or Serial and select it in your point-of-sale software. If you need a hand matching it to your system, contact our team on 1300 115 808.
The Custom Q3X is a robust 80mm direct thermal POS receipt printer for Australian retail and hospitality, supplied here in black in the Serial and USB configuration with the power supply included. It prints at up to 150 mm/s with a built-in auto-cutter for clean, tear-free dockets, and as a direct thermal printer it uses standard 80mm thermal rolls with no ribbon or ink. Serial (RS232) and USB interfaces make it suitable for both modern and legacy POS systems, and it is backed by a 24 Months Return to Base warranty. Compact, dependable and ready to run out of the box, the Q3X is a practical thermal receipt printer for everyday point of sale.